Cinema And Movies
Where is my nearest Palace Cinema?
How can I subscribe to the session times?
Why can’t I see the session times for next week?
I have made a booking but can no longer attend. Can I swap into another session?
Can I use my complimentary pass at Palace Cinemas?
I am trying to book online for a Film Festival session. Can I use my Film Festival Pass online?
Which of your cinemas are wheelchair accessible?
Does Palace offer any options for the hard of hearing or visually impaired?
I would love to hire a cinema, book a function, or make a group booking for my next event at Palace!
I would love to join the team at Palace Cinemas. How can I apply?
Why should I join the Palace Movie Club?
How can I book using my Introductory Movie Club ticket(s)?
I have joined the Movie Club but haven’t received my card yet. Can I still redeem my member benefits?
I have lost my membership card. How can I receive a new card?
I took advantage of your complimentary membership offering. What are my member benefits?
Palace Member Hub
How do I update my member details?
I’ve forgotten the password to my member hub. How can I gain access to my account?
I am getting an error message that my account is registered against two accounts. How can I amend this?
I haven’t received my E-Ticket after booking online. Where can I find it?
Why can’t I book sessions for multiple cinemas in the one transaction?
Why is there an online booking fee? Is there a fee if I book at the box office?