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Palace Movie Club
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Palace Cinemas
MELBOURNE
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Privacy Policy

How do I set up my Member Hub?

8 July

You can create your Member Hub by visiting www.palacecinemas.com.au/sign-in and simply click the ‘create password’ tab to begin the process. Simply enter the email registered to your account and a password creation link will arrive to your inbox. If this email does not arrive this may be because the email you are entering may be…

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I can’t reset my password!

8 July

Members currently can only create a password or request a reset password via the member hub page located at www.palacecinemas.com.au/sign-in. Simply click the ‘forgotten password’ link and enter the email address registered to your Movie Club account and a password reset email will arrive to your inbox. If this email does not arrive this may…

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I’ve forgotten the password to my member hub. How can I gain access to my account?

7 June

To reset your password, simply visit www.palacecinemas.com.au/sign-in/ and click ‘Forgot Password’. A reset password link will then be sent to your nominated email address.

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How do I update my member details?

7 June

You are able to access and update all of your member information through your online member hub at www.palacecinemas.com.au/sign-in. To create your member hub, simply click ‘create password’ and you will then receive an email to create a password if you have not already done so. Once signed-in to the Member Hub, click on ‘Update…

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I am getting an error message that my account is registered against two accounts. How can I amend this?

7 June

Our systems require a unique email address to be registered to each membership account. We are here to help you with any inquiries regarding your Movie Club Membership so please feel free to email [email protected] with an alternate email address for the second account.

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